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Customer Support

 

 

Customers: 

For phone support in the USA and Canada for all Init™ Products, please call 800-573-2860. Our call center answers your requests Monday through Sunday, 7 am - 12am CST.

 

The mailing address for Init Products is 7601 Penn Avenue South, Richfield, MN 55423-3645.

 

Please do not mail any products or merchandise to this address. Any products received will not be repaired and or returned as repairs and returns under manufacturer warranty are handled by your local retail provider. Please avoid unnecessary shipping charges - as mentioned above, products will not be returned.

 

 

Media: 

If you are a member of the news media, please call 612-292-NEWS (6397). Please note: Init will not answer product support inquiries at this number.

 

 

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Services Support:
If you are experiencing set-up issues and the information available in Set-Up Posters did not address your question, please call 1-800-573-2860 (Monday through Sunday, 7 am - 12am CST) for support in the USA and Canada.

  

Thank you!